About Project
In May 2019, the Pitaca platform won the Regional Prize for Tourism Innovation. The project consists of creating a smart digital tourist information point, embodied by a virtual tourist advisor. The initial objective of the project is to increase the tourist consumption of visitors staying in the rural area of Nièvre, in Bourgogne-Franche-Comté, but also to make all tourist information accessible 24/7, thanks to modern and innovative tools. The smart digital tourist information point is a reception, information and recommendation portal hosted by a smart digital tourist advisor, which can be consulted in natural language. Its missions are to inform visitors about offers (news, events, service providers, etc.), to support them in their search for information, to provide them with recommendations based on the context, to answer their questions, to guide them and to give them useful advice and good deals.The aim of this tool is to inform and advise tourists, especially outside office opening hours and throughout the territory. It is also about guiding and informing tourists about new products and good deals, and allowing them to make online reservations. There is no specific mention of the sustainable offer of the tool. In any case, the project can certainly support rural tourism and rural development and local businesses.
Type:Online platform
Target group:Nièvre Tourism
Free/Paid:Free
Adaptation Needs:The platform has the potential to be adapted and used in other rural areas. A particular focus could be placed on sustainable offers in order to raise awareness about sustainable tourism.
Contact:N/A
Photo Credit: Jorge Samper, Rimiscky Tayuna
